In the event that you capture sensitive information, restart the capture process after hiding the sensitive information. Note: Please do not capture any sensitive information (pass codes, passwords, billing info, etc.). Energy, Health, Coins, Cash, etc.) MUST be visible in the video. If you have Desktop and Documents synced in iCloud Drive, the screenshot will also be accessible on all of your devices via iCloud Drive.
If you want to take a screenshot of your Android phone using your PC or Mac, you may use Tenorshare Phone Mirror.
Part 3: How to Take Android Screenshot on PC & Mac. That is how to screenshot on Mac with the Touch bar menu.
The screenshot will automatically save to your Desktop. Decide the type of screenshot you want, and the folder where you want it to be saved. The screenshot will automatically save to your Desktop. jpg and the size should not exceed 5MB.Ī screen video is usually larger in size than a screenshot, therefore we suggest that you upload it to a free video hosting site and share the URL with us in your message.įor the screen video, all your game information (e.g. To take a screenshot of your Touch Bar, hold down Shift + Command + 6 at the same time. Your screenshot should always capture your entire screen, so that we can see your browser as well as other running programs that may be affecting your game experience.Ī screenshot can be attached as a file directly to your support ticket. Together with the description of your issue, screenshots or screen videos (for more complex issues) are a great way to help Zynga Player Support get a better understanding of your issue and find the correct solution for you.